Unit 1 · 4 credits · Level 3
Person-Centred Care and the Care Act 2014
The principles of person-centred care, the Care Act 2014, and how these inform daily practice in social-care settings.
Learning outcomes (3)
- Apply the principles of person-centred care
- Outline the duties imposed by the Care Act 2014
- Identify Section 42 enquiries under the Care Act
Lesson list coming soon.
Unit 2 · 3 credits · Level 3
Safeguarding Adults
Recognising abuse, the role of the safeguarding lead, and statutory reporting duties.
Learning outcomes (3)
- Identify the categories of abuse defined by the Care Act
- Apply the SAB framework to a safeguarding scenario
- Describe statutory reporting duties
Lesson list coming soon.
Unit 3 · 2 credits · Level 3
Equality, Diversity and Inclusion in Care
The Equality Act 2010, protected characteristics, and inclusive practice in health and social care.
Learning outcomes (2)
- Apply the Equality Act 2010 to a care context
- Identify the nine protected characteristics
Lesson list coming soon.
Unit 4 · 3 credits · Level 3
Communication in Care Settings
Verbal and non-verbal communication, professional boundaries, and supporting people with sensory or cognitive impairment.
Learning outcomes (2)
- Apply active listening in a care scenario
- Adapt communication for someone with dementia or sensory impairment
Lesson list coming soon.
Unit 5 · 8 credits · Level 5
CQC Compliance and Regulation
The five Key Lines of Enquiry, Single Assessment Framework, and the registered manager's legal duties.
Learning outcomes (2)
- Map service activity to the CQC five KLOE
- Conduct a self-assessment for a regulated service
Lesson list coming soon.
Unit 6 · 6 credits · Level 5
Managing Care Operations
Rotas, occupancy, commissioning, and managing budgets in care homes and homecare services.
Learning outcomes (2)
- Build an operational rota that meets safe-staffing levels
- Manage a £1m+ care service budget
Lesson list coming soon.
Unit 7 · 4 credits · Level 5
Workforce Recruitment and Retention
Safer recruitment, induction, the Care Certificate, and reducing turnover in care teams.
Learning outcomes (2)
- Apply safer recruitment principles
- Design a retention strategy for a care service
Lesson list coming soon.
Unit 8 · 4 credits · Level 5
Quality Audit and Continuous Improvement
Internal audits, lessons-learned reviews, and improvement planning under the CQC framework.
Learning outcomes (2)
- Conduct a service-wide quality audit
- Build an improvement plan responding to inspection feedback
Lesson list coming soon.